General terms
Last updated: 25 April 2026
This is a translation. In case of conflict, the Norwegian version applies.
These terms govern your use of agentia.no and the services delivered by Agentia AS (org. no. 836 863 372).
1. Definitions
- Agentia / we: Agentia AS, Lørenveien 68, 0585 Oslo
- The Service: the AI voice agent platform Agentia offers
- Customer: the business that buys the Service
- End User: people who communicate with the Service on behalf of the Customer's business
2. Use of the website
The content on agentia.no is intended as information about Agentia's services. Using the website is free of charge. You agree to:
- Not use the website for unlawful purposes
- Not attempt to break security mechanisms or gain unauthorised access
- Not copy content beyond normal reading without written consent
3. Service agreements
Use of the Agentia service requires a separate agreement between the Customer and Agentia. These general terms supplement the individual agreement, and the individual agreement takes precedence in the event of conflict.
4. Intellectual property rights
All rights to the name, logo, design, source code, documentation and trade secrets relating to Agentia belong to Agentia AS. Content on the website is protected by the Norwegian Copyright Act (åndsverksloven).
The Customer's content (call data, lead information, integration data) belongs to the Customer. Agentia processes it under the data processing agreement.
5. Privacy
Personal data is processed in line with the privacy policy. By using the website, you accept it.
6. Disclaimer
The content on the website is provided "as is". Agentia gives no guarantee that the information is at all times complete, up to date or free of errors. The availability and performance of the Service are governed by the individual service agreement.
Agentia is not liable for indirect loss, consequential loss or loss of profit resulting from use of the website.
7. Links to external websites
The website may contain links to third-party resources. Agentia is not responsible for the content or practices of external websites.
8. Changes to the terms
The terms may be updated. Customers are notified of significant changes by email. Continued use of the website after a change means you accept the updated terms.
9. Governing law and jurisdiction
These terms are governed by Norwegian law. Disputes shall be resolved amicably where possible. Any legal proceedings shall be heard by Oslo District Court (Oslo tingrett).
10. Contact
Questions about these terms can be sent to [email protected].